Support

I bought something but didn't get it.
Close and reopen the game: coin packs and the Starter Pack that were paid for but not delivered are granted the next time it starts. Remove Ad Breaks is restored automatically, or tap Restore purchases in the Shop or Settings. Still missing? Email us your receipt.

I got a new phone. Can I keep my progress?
Progress is saved on your device. Remove Ad Breaks can be restored on a new device with Restore purchases (same Apple ID or Google account). Levels and coins don't transfer between devices.

How do lives work?
You have up to 5 lives. Failing or quitting a level costs one (closing the app mid-level counts as quitting). One life returns every 30 minutes. Coins refill all five at once, and a video adds one life.

A level feels too hard.
Every level is tested to be beatable. Specials are your best friends: combine two of them for huge combos, and use boosters for tricky spots. The Moon Well and Daily Gifts give free coins.

How do I turn off sound or vibration?
Map screen → Settings (gear), or pause during a level.

How do I change my ad privacy choices?
Settings → Privacy choices (shown where required), or your device's tracking/ads settings. See the Privacy Policy.

How do I request a refund?
Refunds are handled by the store: Apple or Google Play.